Shipping & Tracking

Please attempt to contact the carrier directly with the tracking number mentioned in your mail ID as they will be better equipped to assist you. If you continue to experience issues, please feel free to reach out to us here or by phone at +91- 82960 64310 during regular business hours or mail us at care@littleroot.in.

You will receive a confirmation email once your order has been shipped, which will contain your tracking number and a link so that you can track your shipment on the carrier's website. If you do not see this email within 2 business days of placing your order, please check your spam/junk folders as it may have been filtered there unintentionally. If you're still having issues locating this tracking information, please feel free to contact us using our number (within India) at +91- 82960 64310. *Please note that at this time, you are not able to track your shipments directly through our website.

Ship Times (ship times are estimates only and cannot be guaranteed) Across India: Approximately 3-8 business days

Payment & Security

Please check your bank/ credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 10 business days. For assistance you can write to us at care@littleroot.in, we will be happy to help you out.

All Credit Card, Debit Card, and Net Banking transactions are processed over a secure encrypted connection.

For all orders, we accept all Credit/Debit Cards and Cash on Delivery (COD) for payment.

No, As of now there are no specific charges for COD payments.

Once an order has been processed, it cannot be cancelled. Please accept the shipment when you get it as the courier person will not take the product back. In case you wish to return the product, follow the process mentioned in the return policy. Please note that failure to accept the shipment will lead to cancellation of COD facility on your account for all future orders.

Sorry! Once your order is placed, it cannot be changed. We send orders directly to our warehouse as soon as they are submitted to ensure the fastest shipping time possible for our customers. Hence, we cannot guarantee any change or cancellation once the order has been placed. We apologize for any inconvenience this may cause. If you have any questions/concerns, please email us at care@littleroot.in

littleroot team is able to assist you with any difficulties you may have when ordering through littleroot.in. We are available to connect with from 9:00 am - 9:00 pm (IST) Monday to Sunday. You can call us at +91- 82960 64310, or mail us at care@littleroot.in. You should receive a response within 24 business hours.

Return & Exchange

At this time, all of our products can be returned/exchanged. If you purchased a product in a store that carries littleroot products, we will not accept returns online. Please review our return policy for more information.

You can ask for an online refund against any of your orders within 15 days of its date of delivery. All online refunds will be credited into your bank account within 10 business days. For any other requests or queries regarding this, kindly write to us at care@littleroot.in.

The online refund procedure will be initiated within 48 hours once we receive your product. Once initiated, the amount will reflect in your bank account within 10 business days.

Go to My Account ---> My Orders --->View Order. You will find the return option next to your order details.

If your location is unreachable for a return/exchange pick up, please do send us the order back to the address given below and we will refund your courier charges to your bank account.

41/A, 24th Main Road,Sector 2, HSR Layout - 560102

We update our customers through emails once we initiate the online refund procedure If our last email states that we have initiated the online refund procedure, kindly wait for the process to complete. For queries you can write to us at care@littleroot.in

Yes, You can but you need to specify the accurate reason for the same.

Most of our items can be returned/exchanged for a new product. For products that can be exchanged/returned, we adopt a 15-DAY FREE RETURN / EXCHANGE policy as long as the returned products are unused, unwashed, and returned with all original packaging and tags. You are welcome to try on a product but please take adequate measure to preserve its condition. There are two ways to return the product to us:

  • 1. Pick up: In most locations, we offer a free pick up service.
  • 2. Self-Ship: If we don't offer a pick up at your location. In such cases, we will credit the shipping costs provided the product meets the return policy and you have shared scan copy of the courier receipt with us.

Note: When your order is exchanged, your delivery executive to pick up and deliver your exchanged order may not be the same.

Other Questions

Yes, we do. You can mail us with your order and design details at care@littleroot.in. We can work out a discount for you depending on your quantity.

If you register with us, you are inevitably getting subscribed to our newsletter. If you don't wish to receive our newsletter, you can click on the unsubscribe link in the newsletter.

Just click on 'Forgot Password' option and we will send password reset link on your email address registered with us.

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